At Crystalline.pk, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products. By using our website, you agree to the terms outlined in this policy.


1. Information We Collect

When you use our website or place an order, we may collect:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: Provided securely through our payment partners (we do not store your credit/debit card details).

  • Usage Data: Information about how you use our website (cookies, IP address, browser type, device information).


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support and respond to inquiries

  • Improve our website, products, and services

  • Send updates about promotions, offers, or new products (only if you opt-in)

  • Comply with legal and regulatory requirements


3. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information. We may share your information only with:

  • Delivery partners to ship your orders

  • Payment providers to process transactions securely

  • Legal authorities if required by law


4. Data Security

We implement strict security measures to protect your data. However, please note that no online transmission or storage system is 100% secure.


5. Cookies

Our website uses cookies to improve user experience and track website performance. You may disable cookies through your browser settings, but some features of the site may not work properly without them.


6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Opt-out of marketing communications at any time


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:


📞 Phone/WhatsApp: +92 323 0909121
🌐 Website: https://crystalline.pk