Welcome to Crystalline.pk. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

  • This website is owned and operated by Crystalline.pk.

  • By using our website, you agree to these Terms & Conditions, our Privacy Policy, and Return Policy.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Orders

  • All product images are for illustrative purposes; actual items may slightly vary.

  • Orders are subject to product availability. If an item is unavailable, we will notify you promptly.

  • We reserve the right to cancel or refuse any order at our discretion.

3. Pricing & Payments

  • All prices listed on the website are in PKR (Pakistani Rupees).

  • Prices may change without prior notice due to market conditions.

  • Payments must be made in full before order processing.

  • We use secure third-party payment gateways and do not store your financial details.

4. Shipping & Delivery

  • We deliver across Pakistan through trusted courier services.

  • Delivery times may vary depending on location and product availability.

  • Shipping charges (if applicable) will be displayed at checkout.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns & Refunds

  • Returns are accepted under conditions stated in our Return Policy.

  • Customers must notify us within 7 days of receiving the product for any return or refund request.

6. Use of Website

  • You agree not to misuse the website or engage in unlawful activities.

  • Any attempt to hack, copy, or exploit content without permission will result in legal action.

  • All content, images, and product descriptions on Crystalline.pk are our intellectual property and may not be reproduced without consent.

7. Limitation of Liability

  • We strive to provide accurate product information, but errors may occur.

  • Crystalline.pk is not liable for indirect damages, losses, or delays caused by product use or third-party courier services.

8. Governing Law

These Terms & Conditions shall be governed by the laws of Pakistan, and any disputes will be handled under the jurisdiction of Pakistani courts.